Frequently asked questions
The questions parents ask most. Can't find your answer? Write to us.
What is Atlas Family?
It combines parental controls and a teacher that works at your child's school level in one app. The rule is simple: homework first, then games.
Which devices does it work on?
Windows computers and Android phones and tablets. There is also a browser extension for Chrome and Edge. Store versions are announced on this page as they go live.
How is it different from general AI chat apps?
Chat apps only help with studying inside the app itself; they cannot lock games, apps or websites. Atlas puts game time behind learning, follows your child's year and curriculum, and reports to you.
Who can see my child's data?
Only you. We don't sell data and we don't show ads. Details are in the privacy policy.
How does the free trial work?
You try each module free for 14 days (the Smart assistant for 30 days), no card needed. If you like it, you pay monthly or yearly in the dashboard.
How do I cancel?
In the dashboard, on the Modules screen, with "Manage subscription". You keep using it until the end of the period you paid for.
I have more than one child. What do I pay?
Protection is one price for the whole family. Teacher is added separately for each child.
Which languages?
The dashboard is in 9 languages: Dutch, French, German, English, Turkish, Ukrainian, Russian, Spanish, Portuguese. Lessons are in Dutch for now (Flemish curriculum).
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